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What tales of disaster are worrying you? I know they offer diddly squat by the way of support, but if that's the problem we'll try and help you here The only thing I know about them is that the guy who etches their boards does superb work, so as long as you get your package delivered from OLC I would stay hopeful.
They then got back to me and said it would probably be another week before they could ship, or they would just refund it now. I wasn't keen on playing the waiting game, so I got a refund.
They did the same thing to me and my friend. We both ordered boards, and got no response back. After waiting three or four weeks I sent them an email. Got a response back saying they were sorry they must have missed the order or something. Got my board in a week. I think my friend had to do a little more gentle prodding than I did but he got his item as well.
They were polite in their responses and everything, and I did get my item. So I can't say anything really bad about them but personally the experience was just sketchy enough to where I might consider ordering another PCB from them, but I wouldn't feel comfortable ordering anything more than that.