So, the germ tranny on my V1 hoof/reaper started acting up in hot weather...
I emailed Jamie, said it's really rare, but can happen. He said to send it in....and in exactly a week (WITH ship time!) I have it back in my grubby mits...same day repair AND they did me a solid and rewired it to V2 switching!
fucking rad!
How rad is EQD customer service?
Moderator: earthdevice
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Re: How rad is EQD customer service?
EQD customer service is the best.
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Re: How rad is EQD customer service?
Rad.
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Re: How rad is EQD customer service?
I had an iffy switch on a used 3 knob hoof I bought.
Jamie replaced the switch, and cleaned it up. Didn't charge me anything. He even paid return shipping.
Unreal.
Jamie replaced the switch, and cleaned it up. Didn't charge me anything. He even paid return shipping.
Unreal.
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