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What's the deal?

Posted: Fri Feb 21, 2014 7:40 pm
by Teej212
I have been extremely disappointed with mammoth. I place a small order two weeks ago and have not gotten the package nor have they responded to my email. Luckily the order was only about five bucks but after seeing so many glowing reviews I was expecting something better. Very disappointed with mammoth to say the least

Re: What's the deal?

Posted: Tue Feb 25, 2014 8:03 am
by Teej212
Finally got my order. Still irked they didn't respond to my messages

Re: What's the deal?

Posted: Thu Feb 27, 2014 1:01 pm
by DannDubbleEwe
I had issues with a previous order in which they responded to my email and fixed the problem.

As of today, an order that came Saturday had several mistakes (some of which boggles my mind) and after two emails no response, no idea if they're sending the corrected parts or anything.

*EDIT*

After a week or so I received an email that they would send the correct parts and they came in a timely manner. Happy customer here, even if it took as long as it did it was fixed.

Re: What's the deal?

Posted: Sat Mar 15, 2014 2:30 pm
by tromollo
I just call ..... I don't email .talk to a live person ..

Re: What's the deal?

Posted: Sat Mar 22, 2014 7:14 pm
by Teej212
...wow....should..have thought..of that