Bought an EGNATER tweaker 15 head NEW .. a few years ago.
in that time. the output transformer has died twice!!
so. after many emails to Bruce himself / also through facebook ( ugh ) he finally responds.
"Hey Josh,
Here is what I would like to do for you. I have a tested transformer here that I can send you. This way we can avoid the process of dealing with the LA office. It will be faster. The only thing I would ask is that you pay me for the shipping from Detroit which is $30. When did you buy it and when was the first repair done? You have a three year warranty but I don't know how that works in another country? You will need to pay MM for the labor. Is that what you did last time? What speakers do you use? Do you use an attenuator or any gadget between the amp and speaker? We do not have any issues with Tweaker 15 output transformers so I really don't know why this is happening. Also, please have MM confirm (or change if necessary) R29 to 470 ohm or 510 ohm 10 watt. They can use two 1K/5W in parallel if they wish. This will reduce the idle current in the output tubes for improved tube life but will not affect the transformer. Please let me know if this is all OK with you.
Thanks
Bruce"
while this response isn't terrible.
it means i would have to put MORE Money into this Dead amp. Fuck that!
and. i only got this response after lots .. of emails etc.
so. that's MY Egnater story.
