by Benn Roe » Tue Mar 05, 2019 11:47 pm
I have a pair of BLK TRI Frost Giants (which I bought second-hand, and separately) that I've been planning to install in my SG for a while, but I've not done much work on guitars, and I've been using the SG pretty regularly, so I've been putting it off. Well, my band broke up a few weeks ago, and while some of us are planning a new band already, I figured I'd take the opportunity to give the installation a go. It went great... up until I tried to screw the neck pickup to the pickguard, only to discover that the previous owner of that pickup had drilled out the mounting holes for a bigger size screw.
I tried and failed to find the right size screw, and ultimately called a local guitar shop to see if they might have anything. They said they probably did and I should bring it in. When I got there they said I'd have to leave the guitar, which was annoying, but I did it. Fearing this was going to turn into a repair job when all I wanted was a pair of screws, I asked what they thought it would cost and they said "cheap, probably $3 or less". Two weeks went by with no word, before I finally got a message from the owner saying "fixed your guitar, it's $55". Ugh.
I've explained to them that I didn't ask for, or want, work done. I just wanted a pair of fucking screws, and the guy keeps saying "those screws don't exist, so I found you a solution". Nevermind that that solution was never cleared with me or that it voided the warranty on my pickup. I've gotten them to back down on charging me (and the gentleman from BLK TRI is going to take care of me pretty generously considering two people have now attempted warranty-voiding surgery on this pickup), but they're not really taking responsibility for the bad call, and they're trying to make me feel like an asshole for not paying for work I never asked them to do. Bleh. There's just no reason for me to end up on bad terms with this shop; all they had to do was own their mistake.
Former Bands: Lazy Gaga, Kadis-kot, Pyramids, In First Person, the Holy Fucking Spirit, Take Down Your Art, A Petal Fallen