Olin wrote:Someone tried calling him out for this on the Aluminium Axes group recently. There was a predictable circle-jerk of "don't you dare complain about our lord and saviour Kevin", but he [Kevin] also said that Buzz waited 4 years for a guitar too. I would say there's a 14% chance you'll get a response, try asking on Instagram or on the facebook page, he seems much more inclined to answer when it's public.
Buzzo may have waited 4 years for a guitar, but I've also seen him with, what, three or four of them over the years? Maybe he has less reason to complain, or it was just a backburner thing, or whatever.
I don't know. Based on my one experience buying from EGC, I'd say they have organization and communication problems.... but they make a goddamned OUTSTANDING product. I don't know what the root of the problems are, whether overwork, lack of patience for the daily communication, or a flood of maybe-buying-answer-my-zillion-questions and nickel and diming for information along the entire process, maybe a combination of both. It's a shame that it takes public calling out to get an answer sometimes.
It is what it is. Even with bizarrely long wait times, it's worth the wait, but that's a painful wait for someone who ISN'T Buzzo or a well taken care of artist, especially if you scrimped and saved for that $3k to put down on a dream guitar.