Just a guess, but, based on the size of their operation it's probably hard enough just keeping up with production demands. When EQD has made an in-house demo they're done to a pretty high standard IMO. Overall, it seems like a lose-lose: if he's working on a demo that takes away from filling orders, he's filling orders and people bitch because they haven't had a reply to an email, he's replying to emails and there's only two new pedals for NAMM... Now throw in a family and just day-to-day shit on top of all that.
But, yeah, fuck that guy: I wanna know if I should buy a POG or not.